Effective: October, 30, 2020
Collection of Information
AL collects both data that users submit as well as data that AL tracks. When you request information, create an account, or otherwise actively send us data, we collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent. In each such instance, you will know what data we collect through the web site, because you actively submit it (the “Information”). This Information is used on a confidential basis in order to respond to your request and provide information and services requested. You can choose not to provide information to us, but in general some information about you is required.
The RideCafe Mobile App (American Logistics Provider), will collect data for the Approximate location permission or Precise location permission types. This data is used for the purpose of updating Passengers with information such as the ETA of the driver. This data may also be accessible to certain types of persons in charge involved with the operation of this Application. The Owner may process Personal Data relating to Users due to the users must have provided their consent for this data collection in order to use the app.
AL also collects anonymous demographic information such as your ZIP code, age, gender, preferences, interests and favorites. This anonymous demographic information may be used to enhance use of the Sites and for marketing and research purposes.
There is also information about your computer hardware and software that is automatically collected by AL. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by AL for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AL’s Sites.
For more information, please see Cookies/ Tracking Technology.
Use of your Information
AL collects and uses your Information for the following purposes:
- To provide the Services
- To improve user experience with the Sites
- In connection with the operation of the Sites
- To improve customer service requests
- To send periodic emails or private messages regarding the Services
AL does not sell, trade, or rent your personal information to others. AL may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
AL may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of AL, our users, or others. Moreover, in the event of a merger, sale, or acquisition of some, or all of AL’s assets, your Information could be part of the transferred assets. In such an event, we shall notify you by a notice on the home page.
Cookie/ Tracking Technology
Security of Your Information
AL secures your Information from unauthorized access, use or disclosure. AL takes reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction using security measures such as firewalls, proxy servers, and encryption methods and stores your personal information on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Please be aware that transmissions over the Internet are never 100% secure or error-free, and we cannot guarantee the security of your data.
Access to Information
You can access and update your Information by visiting our Sites. You can close your account by contacting us at the email or mailing address listed below. Please note that after you close an account, you will not be able to sign in or access any of your Information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity.
Your Choices with respect to Collection and Use of Your Information
- As discussed above, you can choose not to provide us with any Information, although it may be needed to take advantage of certain features offered on our Sites as well as to receive our Services.
- You also can add or update Information and close your account as described above.
- You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you.
- At any time, recipients [end users] may discontinue receiving SMS offers by sending the SMS message “STOP” to the applicable shortcode.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our site.
California Privacy Rights
Pursuant to California Civil Code Section 1798.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship has the right to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the “Contact Information” section below for our contact information.
AL does not knowingly collect or use personally identifiable information from children under the age of thirteen (13) or allow such children to participate in any services offered on the Sites that require the submission of user information. Should AL learn that someone under the age of thirteen (13) has provided any personal information to or on any of the Sites, AL will take steps to remove that information as soon as possible.
Links to Third-Party Sites