Facilitating lowest cost mode and utilization management for Medicaid populations across the country.

American Logistics’ turnkey model offers the flexibility to coordinate transportation for any qualifying Medicaid member requiring non-emergency medical transportation (NEMT), whether they require ambulatory, wheelchair, gurney or ALS/BLS service. Our technology stack was built for coordinating and managing transportation benefits for Medicaid plans and provides real-time data feeds for demand management and mitigation of fraud waste and abuse.

Preferred Transportation Provider Network

American Logistics’ turnkey model offers the flexibility to coordinate transport of any qualifying member requiring non-emergency medical transportation, whether they require ambulatory, wheelchair, or gurney service. American Logistics accomplishes this by coordinate with transportation providers who have the ability to “right size the vehicle.” Contracting with certified local for-hire transportation service providers, allows for the appropriate vehicle to be available to meet the needs of the organization and its members, whether it is a sedan, wheelchair accessible van, litter van or ambulance.

American Logistics is not a transportation broker, we manage and coordinate the overall transportation benefit. The difference is that we maintain direct relationships with vetted and independent local, for-hire transportation service providers and offer real-time operation centers to meet the immediate needs of your customers.

Member Encounter Analytics

American Logistics can help healthcare agencies better manage and budget their transportation benefit by providing real-time updates on the number of trips provided month-to-date. These reports can be provided on a daily, weekly or even monthly basis depending on the healthcare organizations specific needs. American Logistics can also work with the healthcare agency to determine a schedule of services that meet budgetary requirements and trip quotas, while providing a high-level of customer service.

Member Eligibility Verification

American Logistics’ reservations specialists confirm member eligibility and monitor the number of trips taken by the member to ensure program benefits are not exceeded. With 100’s of agents available at any given time, as well as online reservation capabilities, American Logistics not only improves the quality of the benefit, but also makes it easier for your members to utilize their transportation benefits.

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An Equation for Success

American Logistics and Uber 500

Rideshare connect technology enables over 4 million rideshare trips dispatched through the American Logistics’ tech platform. No smart phone / app needed

The Result: Happier, Healthier Members

When high-quality, reliable transportation coordination is provided by a healthcare organization, the overall cost of healthcare can be reduced because members are able to better access the healthcare services that keep them well, including regular visits to their physician for check-ups, SDoH, vaccines and other preventive care. It’s a win-win solution for healthcare organizations and their members.

Mitigate Fraud Waste and Abuse (FWA)

With 18 years of Medicaid and Medicare enterprise account experience, we know what it takes to mitigate fraud waste and abuse.

  • Eligibility verification
  • Utilization controls / lowest cost applicable mode of transport
  • Trip capitation per unique member population
  • Approved / prohibited address verification processes
  • Real-time GPS trip-tracking and geo-fencing
  • Programmatic pre-pricing of trips to transportation providers
  • American Logistics Operation Center to service provider direct trip coordination
  • Real-time analytics algorithm targeting riders, locations and time periods