Medicaid

Facilitating lowest cost mode and utilization management for Medicaid populations across the country.

American Logistics’ turnkey model offers the flexibility to transport any qualifying Medicaid member requiring non-emergency medical transportation (NEMT), whether they require ambulatory, wheelchair, gurney or BLS service. Our technology stack was built for managing transportation for Medicaid plans and provides real-time data feeds for demand management and mitigating fraud waste and abuse

5-Star Transportation Network

Local community-based resources, under one technology umbrella.

Technology Platform

Real-time GPS trip tracking for ultimate accountability.

Reduce Costs

Off-load the time and resource commitments of administrating your current member transportation benefits.

Mitigate Fraud Waste and Abuse (FWA)

Passenger-centric operation technology was developed with the end-goal of delivering quality, safe, reliable, and on-time transportation services.

24/7 Dispatch/Service Centers

Passenger-centric operation technology was developed with the end-goal of delivering quality, safe, reliable, and on-time transportation services.

Highest Satisfaction Index

American Logistics has fewer complaints than anyone in our industry. Period.

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Rideshare Connect Technology Enables

Over 4 million rideshare trips dispatched through the American Logistics’ tech platform.

No smart phone / app needed

 

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Preferred Transportation Provider Network

American Logistics’ turnkey model offers the flexibility to transport any qualifying member requiring nonemergency medical transportation, whether they require ambulatory, wheelchair, or gurney service. American Logistics accomplishes this by “right sizing the vehicle.” Partnering with certified local for-hire transportation service providers, American Logistics ensures that the appropriate vehicle is available to meet the needs of the organization and its members, whether it is a sedan, wheelchair accessible van, litter van or ambulance.

 

We are not a traditional broker. The difference is that when incorporating non-dedicated vehicles, we maintain direct relationships with local, for-hire transportation service providers and offer real-time operation centers to meet the immediate needs of your customers.

Member Encounter Analytics

American Logistics can help healthcare agencies better manage and budget their transportation benefit by providing real-time updates on the number of trips provided month-to-date. These reports can be provided on a daily, weekly, or even monthly basis depending on the healthcare organizations specific needs. American Logistics can also work with the healthcare agency to determine a schedule of services that meet budgetary requirements and trip quotas, while providing a high-level of customer service.

Member Eligibility Verification

American Logistics’ reservations specialists confirm member eligibility and monitor the number of trips taken by the member to ensure program benefits are not exceeded. With more than 100 agents available at any given time, as well as online reservation capabilities, American Logistics not only improves the quality of service, but also makes it easier for your members to utilize their transportation benefits.

Turnkey Transportation Program

With American Logistics, healthcare organizations can focus on what they do best – providing healthcare services. American Logistics’ Turnkey Transportation Program offers a cost-effective solution designed to help you off-load the time and resource commitments of administrating your current member transportation benefits, or add transportation benefits, without incurring additional costs, and in most cases, reducing your existing costs.

The Result: Happier, Healthier Members

When high-quality, reliable transportation is provided by a healthcare organization, the overall cost of healthcare can be reduced because members are able to better access the healthcare services that keep them well, including regular visits to their physician for check-ups, vaccines, and other preventive care. It’s a win-win solution for healthcare organizations and their members.

Mitigate Fraud Waste and Abuse (FWA)

With 18 years of Medicaid and Medicare enterprise account experience, we know what it takes to mitigate fraud waste and abuse.

 

  • Eligibility verification
  • Utilization controls / lowest cost applicable mode of transport
  • Trip capitation per unique member population
  • Approved / prohibited address verification processes
  • Real-time GPS trip-tracking and geo-fencing
  • Programmatic pre-pricing of trips to transportation providers
  • American Logistics Operation Center to service provider direct trip assignments
  • Real-time analytics algorithm targeting riders, locations and time periods